Hello, I'm
Tony Wariner

VCF Technical Consultant | Former Technical Support Engineer II at VMware

With over 10 years of experience in enterprise software and infrastructure, I specialize in resolving complex technical challenges, optimizing system performance, and driving automation for global operations. My expertise spans virtualization, cloud platforms, and data management, consistently delivering high-impact solutions.

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About Me

I am a highly analytical and results-driven Technical Support Engineer with over a decade of experience in providing expert-level support for complex enterprise environments. My career has focused on diagnosing and resolving intricate issues across virtualization, cloud, and data management platforms, ensuring optimal system performance and stability for global clients.

At VMware, I served as a Technical Support Engineer II for the VCF product, specializing in critical incident resolution and proactive problem-solving. Prior to this, as a Site Reliability Engineer at Cohesity, I was instrumental in deploying and maintaining clusters worldwide, developing automation scripts, and debugging issues across various hypervisors and cloud platforms like AWS, Azure, and GCP.

My background also includes significant roles at Pure Storage and Dell EMC, where I honed my skills in technical support and engineering. I am passionate about leveraging my deep technical knowledge and problem-solving abilities to drive efficiency, enhance system reliability, and contribute to cutting-edge technological advancements.

Experience

Over 10 years of professional experience in technical support and engineering

Impact

Proven track record in enhancing system reliability and automating complex tasks

Education

Bachelor of Applied Science in Network Management Technology from Weber State University; Associate’s Degree in Computer Systems Networking and Telecommunications from Salt Lake Community College.

Location

Eagle Mountain, Utah, United States
Available for remote or hybrid opportunities

Areas of Expertise

  • Virtualization & Cloud Platforms (VMware VCF, AWS, Azure, GCP)
  • Enterprise Data Management & Storage Solutions
  • Advanced System Troubleshooting & Debugging
  • Automation & Scripting (Bash, Python, PowerShell)
  • Network Management & Telecommunications
  • Site Reliability Engineering & Operations

Work Experience

My professional journey in technical support, engineering, and IT operations.

VCF Technical Consultant

AHEAD | Jun 2025 - Present (2 mos)

Leveraging deep expertise in VMware Cloud Foundation to provide advanced technical consulting and solutions for complex client environments.

  • Providing expert guidance on VCF architecture, deployment, and optimization strategies to enhance client infrastructure.
  • Developing and implementing custom solutions to address unique technical challenges and improve system performance.
  • Collaborating with cross-functional teams to ensure seamless integration and successful project delivery.
VMware VCF Cloud Solutions Technical Consulting

Technical Support Engineer

VMware | Aug 2022 - Jun 2025 (2 yrs 11 mos)

Provided Tier 2/3 technical support for VMware Cloud Foundation (VCF) product, resolving complex virtualization and cloud infrastructure issues for enterprise clients.

  • Resolved critical customer issues related to VCF, ensuring high availability and performance of virtualized environments.
  • Collaborated with engineering teams to identify root causes of product defects and contribute to bug fixes and feature enhancements.
  • Developed and maintained knowledge base articles and troubleshooting guides, reducing resolution times by 15%.
VMware VCF Virtualization Technical Support Cloud Computing

Site Reliability Engineer

Cohesity | Sep 2021 - Aug 2022 (1 yr)

Managed global deployment, maintenance, and operations of Cohesity clusters, enhancing system reliability and automating key tasks.

  • Developed and implemented automation scripts using Bash and Python, streamlining repetitive tasks and improving operational efficiency.
  • Debugged complex backup issues across Microsoft Hyper-V, VMware vSphere, and Linux KVM hypervisors, ensuring data integrity.
  • Provided support for clusters deployed on AWS, Azure, and Google Cloud Platform, maintaining high availability and performance.
Site Reliability Cohesity Automation Cloud Platforms Python

Technical Support Engineer

Pure Storage | Apr 2021 - Sep 2021 (6 mos)

Provided front-line technical assistance for Pure Storage's flash array solutions, focusing on diagnostics and resolution for customer issues.

  • Diagnosed and resolved complex issues related to storage systems, improving customer satisfaction metrics.
  • Collaborated with engineering to escalate and resolve persistent bugs, contributing to product stability.
  • Managed a high volume of support tickets, consistently meeting or exceeding SLA targets.
Pure Storage Data Storage Technical Support

Technical Skills

My expertise spans across various technologies and frameworks critical to modern IT infrastructure and support.

Core Technical Skills

Troubleshooting 95%
Systems Engineering 90%
Automation 85%
IP Networking 90%
Electronics 80%

Platforms & Software

VMware vSphere/VCF 95%
Cohesity Data Platform 90%
Microsoft Hyper-V 85%
AWS & Azure (Support) 80%
Linux (CentOS, KVM) 85%

Tools & Methodologies

Test Equipment (RF, Spectrum Analyzer) 90%
Python Scripting 85%
Bash Scripting 85%
LabVIEW 80%
Six Sigma Principles 75%

Other Skills & Technologies

Test Engineering Electrical Engineering Computer Hardware Oscilloscope Hardware Debugging Electronic Circuit Design Electro-mechanical Systems Fiber Optics Microwave Technology PowerShell RESTful APIs

Get In Touch

Have a technical challenge, a potential collaboration, or just want to connect? I'd love to hear from you!

Contact Information

Phone

Available upon request

Location

Eagle Mountain
Utah, United States

Working Hours

Flexible for consultations and projects

Connect with Me